Sneakest only accepts authentic sneakers. We do this by only accepting Sellers with best reputation and by verifying all sneakers to ensure their authenticity. After you place an order, your order will be sent to us for quality check. Sneakest inspects all items to ensure that items are as accurate to its listings as possible. If your sneakers or accessories are found to be falsely advertised, we will notify you during verification and offer you a full refund for your order.
We currently do not accept any other exchange or returns requests.
However, if there are any other issues you are facing with regards to your order, you may like to refer to our FAQ page here. Alternatively, you may drop us an email at email@example.com and we will try our best to assist you.